Real humans, 24/7
Whether you're 9 hours into a flight or 2 weeks into a backpacking trip, someone is here to help. Average first response: under 30 minutes.
Support online now · Average response under 30 min
Email
Best for non-urgent questions, refund requests, and billing.
support@esim70.com →
24/7 availability - any timezone, any day
Response time: 30 min average
Quick answers to common questions
How fast will I get my eSIM after paying?
Under 1 minute. The QR code is emailed immediately. No shipping, no waiting.
Will my phone work?
Most modern phones support eSIM. Use our /supported-devices checker for an instant Yes/No on your model.
Can I get a refund if I change my mind?
Yes, full refund if the QR code hasn't been scanned. Once activated, refunds aren't possible.
Do you support [my country]?
We cover 150+ countries. Check /destinations for the full list, or search your country directly.
Looking for more answers? Browse the full help center →